October 29, 2020
Employee engagement has been the standard of measurement to understand how employees feel about their work. However, these assessments don’t connect to why the organization exists, […]
October 28, 2020
In our effort to address what is happening in our society today to aspects of organizational alignment we work on every day, we are posting monthly […]
October 27, 2020
There’s been a lot of media coverage around social justice as well as Diversty, Equity and Inclusion (DE&I). Organizations country-wide have been announcing calls to bring […]
October 23, 2020
Kara Lawson, the head Women’s Basketball coach at Duke University, posted an interesting video recently that differentiated the concepts of hard work and competing. Her premise […]
October 21, 2020
I had the pleasure of talking with Jane Casto, CEO of Stir Creative Drive. Jane has been a product leader in such companies such as Ecolab, […]
October 16, 2020
In USA Basketball coaches training, they discuss the distinction between power and trust in the coach-player relationship. The coach, always, has a level of upper hand […]
October 15, 2020
In this podcast, I spent some time with a friend of mine who is a Principal at a middle school in the Robbinsdale (MN) School District, […]
October 12, 2020
Our direct, high-def vision only focuses on a small fraction of a scene in front of us. The area of the eye dedicated to this vision […]
October 12, 2020
Serving the customer is critical for any customer to fulfill its mission. However, many people see that ‘Customer Service’ process being a post-exchange process. It’s meant […]