Vikas Narula, Founder and CEO of Key Hubs, focuses his energy on helping organizations understand who the influencers and informal leaders and how they can leverage […]
Serving the customer is critical for any customer to fulfill its mission. However, many people see that ‘Customer Service’ process being a post-exchange process. It’s meant […]
We believe that organizational alignment to mission and vision is the next stage in the evolution of employee engagement, just like engagement was the evolution from […]